Making secure payments online using your credit or debit card

As previously mentioned in our newsletters, we have moved over to ParentPay in October 2020. Therefore, School Comms is no longer available. For the safety of students, we prefer not to receive cash payments in school. Payments should instead be made through ParentPay. All payment options, including school meals, are available from www.parentpay.com . To activate your account you will need to contact the Finance Office at accounts@gracecollege.org.uk for your username and password.

Already have a ParentPay account?

If you already have a ParentPay account from another school you can simply log in to that account and add your other children via the “add a child” button on your home page. You will need the activation username and password shown above to do this.

New to ParentPay?

Go to www.parentpay.com, click login and enter the username and password provided by the Finance Office. You will then be prompted to change these when you set up your account. You will require an email address to activate your account. You can add multiple children to the same ParentPay account using the add a child button on your home page.

Payment requests?

When there is money owing to the College, a payment request will be set up on ParentPay. Simply log in using your email address and password, select the payment request(s) you wish to fulfil and follow the actions through to pay. You can see a record of the payments that you’ve made and receipts are sent to your registered email address for all transactions you make. This system removes the need to send money into the College with your child, removing the chance of money going astray, making it convenient for you to pay when it suits you, from anywhere at any time of day or night.

 

ParentPay FAQs

  • When can I log in to my account?
  • Once you have received your activation login details from the Finance Office, you will be able to activate your account and start making payments.
  • Which cards can I use?
  • ParentPay accepts MasterCard and Visa credit cards, and Maestro, Switch, Delta, Electron, Solo and Visa debit cards.
  • Is it safe to make payments on the internet?
  • ParentPay uses leading technology to process your card transactions securely. All communication with the bank is encrypted and neither ParentPay nor the school have access to your card details.
  • What about our personal information?
  • ParentPay holds a very limited amount of information about you and your child solely for the purpose of administering your account; however, ParentPay does not use your personal information other than for supporting the school. We do not share or give information to any other organisations. We operate under strict guidelines set out by the Data Protection Act 1998.

ParentPay will NEVER contact you by phone, email or mail and ask you to divulge confidential information like passwords or card numbers.

For more information please visit: www.parentpay.com/parent-account-faqs